Integrated Comms Account Manager, Manifest
Manifest, a purpose-driven communications agency is looking for an Integrated Comms Account Manager.
A few things interested candidates should know before we get into details:
Account Managers at Manifest are the beating hearts of their accounts, providing an essential bridge between creative work, logistics, team resource, suppliers, reporting and our clients’ unique and individual motivations. AMs amplify the efficacy of campaigns and convert clients into satisfied and loyal advocates of the Manifest way of doing things.
This role is Hybrid, meaning you are free to work from the office, or elsewhere, during any working day.
Manifest’s company culture is rooted in two important rules: Work hard and be nice to people!
Candidates should have 3-6 years experience managing 360 integrated campaigns, but Manifest is open to people who have less experience but bring something interesting to the table. Something to note: You’ll be helping to manage junior team members.
Manifest's approach to DEI is based on 'diversity competence', which it defines as "Being aware of our own world views and their limitations, developing a deep curiosity and positive attitudes towards differences, gaining knowledge of cultural practices, histories and world views from a broad range of diverse groups, and developing skills for communication and interaction across these groups.” It was the first PR agency to secure 'The Blueprint' diversity mark status, reporting growth across the business in 'three dimensions': people, planet and profit and revealing its gender and ethnic pay gaps to the whole team each year.
Manifest has a clause in client contracts that require that its campaigns be representative and inclusive. Recent offerings have included 'boob life' for parenting brand Tommee Tippee, which includes a diverse selection of parents and aims to demystify the realities of infant feeding.
Job Description:
Elevator pitch: your job is to establish, maintain and evolve effective relationships with our clients to help our work shine, bring the best out of our team, drive our work forward and kick the sh*t out of the opportunity to be remarkable.
The primary role of the account manager is to communicate ideas, plans and reports to clients with consultancy and consideration, maintaining the creative integrity and reinforcing the commercial impact of our work. You’ll be the key point of contact for your clients in all areas of campaign planning, delivery and reporting, and act as a representative of the client on campaign teams, ensuring a constant link with client motivations and considerations. The person selected for this role will also develop and maintain campaign delivery plans, ensuring campaign teams have realistic deadlines and meet them.
They’ll write creative briefs for campaign teams, directing outputs to meet the client’s specific business objectives, plan campaign resources around required deliverables and campaign milestones, and establish an understanding of and passion for customer industries, and use that insight to motivate, brief and manage campaign teams. The account manager will proof and approve all campaign work with a strict eye for detail and an empathy for the unique and individual concerns of clients whilst ensuring the required time and resource is available to deliver the best possible work.
This role is integral in the new business process, interrogating the brief before commissioning research and creative work to meet the needs of the director involved in the project. By utilizing time reports and analysis to improve working efficiency, structure and restructure teams and provide advice and guidance for junior team members, the account manager is able to help them to progress and develop.
Requirements:
3-6 years experience managing 360 integrated campaigns
Highly organized, process-oriented project manager
Clear and empathetic communicator
Experience managing senior and junior team members
Solution-oriented creative
It’s a bonus if you have…
Background at an agency, but agency experience is not required!
Earned media experience!
Time Commitment, Compensation, and Perks:
This is a full-time role with hourly compensation and brand perks, including:
Unlimited Paid Time Off
Summer Fridays every Friday
Individual employee training budgets
Hybrid working
Work/life balance and wellness benefits
Compensation will be based on your experience level
About Manifest
Manifest believes that in a world defined by experiences, it’s not enough for brands to simply stand for something – they must stand up for it. Manifest is an agency that understands both the creation of ‘the big idea’ and how to deliver it. For too long creativity has been chopped up into siloed channels, so Manifest has built a model that goes beyond integration – they call it unified communications. Manifest believes that great marketing is no longer just about selling products; it’s about starting movements.
They’re the world’s first global small agency, and love big strategy, big ideas, big data and big hearts. Manifest is powered by creativity and prides itself on finding real solutions to real problems. They have offices in London, Manchester, New York, Stockholm & Melbourne.
To apply, follow THIS link or email your resume to Lauren Kaufman lauren@manifest.group with subject line, “Backstory Referral: Integrated Comms Account Manager”
Backstory Responsibility Statement
This position has been hand vetted by the Backstory Jobs team, ensuring that the company is actively invested in its DEI (diversity, inclusion, and equity) efforts. As people from historically minoritized backgrounds ourselves, we understand the specific challenges that people from these communities face in getting hired, and understand our responsibility in operating our jobs board. While we have vetted posted roles to the best of our ability, we cannot be held liable for any dissatisfaction that occurs during or after the hiring process. But, should an offense or injustice occur, please let us know at thebackstorynetwork@tellyourbackstory.com and we’ll do our best to help troubleshoot and offer up support.